Support
Returns & Refunds
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Damaged or Incorrect Items
If your order arrives damaged, or you received the wrong item, contact us within 48 hours of delivery with a photo, and we'll arrange a replacement or refund.
Food Product Returns
Because our products are food items, we're unable to accept returns once a package has been opened, for hygiene and safety reasons — unless the product itself is defective or damaged.
Refund Timeline
Approved refunds are processed within 5–7 business days, back to your original payment method. Cash on Delivery refunds are handled via bank transfer.
How to Request
Reach out through our Contact page with your order number and details, and we'll get back to you within a day.